We answer 10 of your most common tax receipt questions

April 10, 2019
5 min read

Charitable Impact


Tax season is here, and if you’ve given to charity using our online platform then you’re eligible for a tax receipt. We’ve put together an FAQ post to help you find – and understand – your tax receipts on Charitable Impact this tax season.

When do I receive a tax receipt?

Tax receipts are issued immediately after you make a donation using Charitable Impact.

I have an Impact Account, where can I find my tax receipt?

You can find your Tax Receipts on the Tax Receipts page in your online account.

  1. Login to your Impact Account
  2. Click your profile image in the upper right-hand corner
  3. Click Tax Receipts in the drop-down menu
  4. Select the correct tax year and click Download Tax Receipts to generate a PDF tax receipt from Charitable Impact

I gave to charity on Charitable Impact, but I don’t have an account. Where can I find my tax receipt?

If you made a donation using Charitable Impact without setting up an online account, we would have sent the tax receipt to you via email.

Can’t find it? Don’t forget to check your spam folder. Still can’t find it? Contact us using the email below – we’re ready to help!

I have an Impact Account but some of my tax receipts are missing, where are they?

Don’t panic – you might have sent a donation without logging in. If that’s the case, we would have emailed the receipt to your inbox. You can get in touch if you’re still having problems.

How do I find my donation history?

You can see your donation history on your dashboard when you first login to your CHIMP Account.

You can also find information on the dates and the amounts of your donations, on your Tax Receipts pageSimply click on the Show Details button on your chosen year to view a quick summary of your donation history for the corresponding tax year.

Why doesn’t my tax receipt show the names of charities I donated to?

Your tax receipts will list CHIMP: Charitable Impact Foundation (Canada) as the recipient of your donations. You’ll also see the registration number: 845528827RR0001. This is because we operate as a donor-advised fund. 

Every time you put money into your Impact Account, you’re actually donating to the foundation. Your donated funds then sit safely in your account until you’re ready to give them to the charity, or charities, of your choice. Learn more about how our donor-advised fund works.

Why do I get a tax receipt when I add money to my Impact Account, instead of when I give it away to a charity?

Because when you place money into your Impact Account, you’re actually donating to CHIMP: Charitable Impact Foundation (Canada) – a public foundation that exists to facilitate gifts to other registered charities.  

How long are my tax receipts valid for?

You can file unclaimed tax receipts for any, or all of the previous, five financial years. Every financial year ends on December 31.

The CRA recommends that you keep copies of all tax receipts in your files for at least six years, in case they need to verify that you made a donation. Remember, regardless of which Canadian charities you choose to support, with a Impact Account your tax receipts are all stored in one place, and easily accessible online at anytime. 

What paperwork do I need to claim my charitable tax receipts on my tax return?

You can report your tax receipts by filing Schedule 9. The total amount of your donations is also entered on Schedule 1, line 349.  

You don’t have to submit your tax receipts at the same time as filing your tax return.

Where can I find donation tax credit rates?

If you are looking to find the donation tax credit rate that you will get when you file your tax return, you can refer to this table. It shows a clear breakdown of tax credit rates for each province in Canada.

I’m really stuck with my taxes, where can I find help?

For general information on Tax Returns, please refer to the Government of Canada’s website

If you have a question around tax receipts from Charitable Impact that you can’t see here, then our team is ready to help! Get in touch by giving us a call at 1-877-531-0580, or emailing us at [email protected]